| Issue ID | 1381567 |
| Internal NHTSA # | 10992494 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | C300 |
| Model Year | 2010 |
| File date | 01/11/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2010 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (dick dyer mercedes-benz and volvo, 5825 two notch rd, columbia, sc 29223, (803) 786-8888) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. In addition, the key would not turn over intermittently and prevented the vehicle from starting. The dealer replaced the ignition switch, which did not prevent the failure. The vehicle was taken back to the dealer where it was diagnosed that the starter needed to be replaced. The contact was uncertain if the dealer and the manufacturer would be able to provide a solution or if the oem part would fail again, if replaced. The manufacturer was notified of the failure and the concerns with the two air bag recalls. The approximate failure mileage was 130,000. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 130000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | LEXINGTON, SC |
| VIN pattern | WDDGF5EB3ARXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |